How Crucial Is Customer Loyalty?
Posted by admin on September 30, 2011 under News | 
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In accordance with a brand new online customer survey by Uber, customer loyalty does indeed push revenue.
The specialists in marketing and customer loyalty generated an informative whitepaper based on their latest results to educate businesses about what consumers love about loyalty.
The experts revealed that a staggering 93% of consumers could be more likely to spend more money with a specific brand if it had excellent customer loyalty schemes. And an mind-boggling 86% of those questioned said that they’d be more likely to go to one retailer over a competitor if there was a valuable loyalty programme to join.
These findings show how important a loyalty scheme is for customer retention which can be essential in these hard economic times. A company will have to pay more cash to attract new customers than it does to keep one, so save money today and protect your useful consumers for potential good results.
Give back to your purchasers to enable them to stay with your brand and see value. Customers who reap benefits will feel valued and essential, and ultimately they will feel like you are going out of your way to keep them, as if they’re special.
Consumers no longer request the points make prizes model and consumers want to have the feel-good factor. 75% of respondents noted that they want to trigger jealousy amongst themselves and their friends to see who got the best deal and who got unique bonuses for being members.
So speak to the specialists at Uber today and let them advise your business on marketing and loyalty strategies.